FurFree™
Refund policy
If you're not thrilled with FurFree™, you have 30 days to send it back — no questions asked.
30-day money-back guarantee
Any order can be returned within 30 days of delivery for a full refund of the product price. Original shipping is non-refundable.
How to request a refund
Email support@furfree.com with your order number and reason for return. We'll respond with return instructions within one business day.
Refund processing
Once your return is received, refunds are issued to your original payment method within 3–5 business days.
Exchanges
Received a defective or damaged item? We'll ship a replacement free of charge.
Non-returnable items
Gift cards and clearance items are final sale.